First Workplace Investigations
Providing expert solutions for workplace issues, supporting businesses across Australia.
When would you need a Workplace Investigator?
When you have received allegations of inappropriate behaviour or misconduct against a staff member by another member of your staff, a contractor, a student or any other person in your business or undertaking work on behalf of your business.
Is there a legal requirement that I act upon the complaint?
Organisations are expected to take reasonable steps to respond to complaints of misconduct, particularly where workplace policy may have been breached or where workplace laws, safety obligations, or anti-discrimination legislation apply. A thorough investigation is not only best practise, but also essential to demonstrate compliance with workplace laws, anti-discrimination duties and procedural fairness obligations.
Why can’t a manager or HR team manage an investigation?
Whilst a senior in-house HR practitioner may feel comfortable handling ‘non-complex’ matters involving junior to mid-tier staff, engaging an independent investigator is the preferred approach for more complex cases. This includes matters with multiple complainants, respondents, or witnesses, cases involving senior members of the organisation or matters with voluminous materials to review. Further, when investigations involve senior managers, the executive team, or the board, it is necessary to ensure impartiality, transparency, and fairness that the individual overseeing the investigation is positioned at a sufficiently senior level within the organisation. This is often not possible, and in such circumstances, consideration should be given to appointing an external investigator.
Why First Workplace Investigations?
First Workplace Investigations is led by Mary Crean, an experienced and legally qualified workplace investigator who applies objectivity and considered judgement to every investigation. Mary delivers findings that are procedurally sound and based on a transparent and structured process and the meticulous examination of all evidence. She remains available throughout the investigation, providing clear communication and informed guidance as matters progress. Mary’s knowledge and practical approach ensure investigations are managed carefully and conclusions are well supported. This approach safeguards the rights of all participants and distinguishes Mary from other suitably qualified HR and legal professionals engaged in workplace investigations.
Mary Crean - Principal at First Workplace Investigations
- LL.B Law (Hons) 2:1 England 1995
- Admission as a Barrister Gray’s Inn, London 1996
- Juris Doctorate Law (post graduate) University of Queensland 2010
- Admission as a Solicitor Queensland 2010
- Licensed Investigator (Certificate III)
- Class 1 Security Provider - Licensed issued by the Queensland Government
- Member of the Australian Institute of Professional Investigators
- Working with Children Card for NSW and Blue Card for Queensland
- Thirteen years practice at the independent Bar in England between 1997 and 2009
Mary Crean is recognised for her extensive expertise and proactive approach to managing challenging participants in a robust and balanced manner. Mary has been a dedicated Workplace Investigator since 2012 working across ASX listed companies, not for profits, the mining sector, education, private ventures, government agencies throughout Australia including, but not limited to, health and education. Mary also conducts Reportable Conduct Investigations.
Ready to Resolve Your Workplace Challenges?
Schedule your free 30-minute consultation today and take the first step toward a better workplace.
First Workplace Investigations
PO Box 1272
Cleveland QLD 4163
© First Workplace Investigations 2026